Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on computer hardware/software & networking equipment, free freight, no-hassle return policy, dedicated on-campus representation, and additional discounts for new IT projects. Instructions for using a punch-out out catalog can be found in the "Create Requisition from Supplier Website" job aid available at Workday Training > Finance Training > Procurement.
| Question | Answer |
|---|---|
| Order Status feature available in Punch-out | No, but you can contact your local Sales Representative. |
| Email Order Acknowledgement sent to Requester | Yes |
| Email Ship Acknowledgement sent to Requester | Yes |
| Deadline for Orders to Ship Same Day | 2:00 PM CST |
| Standard delivery time | 3-5 Business Days |
| Shipping and Handling charges | No charge for standard ground shipping. Shipping for expedited orders will come back on invoice at the header level. |
| E-quote functionality available in Punch-out | Yes, you can request quotes from your local Sales Representative. |
| Order History feature available in Punch-out | No |
| Favorites/Hotlists feature available in Punch-out | No |
| Order cancellation and returns | For all cancellations or returns, please email purchase@lsu.edu. |
Competitively bid through
National IPA (NIPA)
RFP #2018011 - Information
Technology Solutions & Services